The TWG Difference
What makes Tidewater Games different from other video game retailers or big box retailers? Well for starters, we are a "mom and pop" company. TWG is owned and operated by one person, the CEO & President of Tidewater Games, LLC, Jeff Jones. From updating/maintaining the website, packing orders, answering questions, and more, Jeff handles every aspect of the business. Want to know more? Read on!- We carry or plan to carry EVERY major gaming platform from the Magnavox Odyssey all the way to the Nintendo Switch, PlayStation 4, Xbox One, and beyond
- If we don't currently have an item you want listed on our website, simply contact us and we'll do our best to track it down for you
- Free shipping on ALL orders over $20.00!
- Free returns on most orders within 180 (!) days (items released within the past 30 days are excluded from this offer)
- Low-price local overnight delivery for anyone within a 30 mile radius of TWG
- Price matching and trade value matching for most used items; we'll meet or beat most advertised offers unless those offers are below the item's original cost to us (unfortunately we cannot price match on new items at this time as the item cost plus shipping charges are too high for us to do so)
- No pushy salespeople
- No up-selling of any kind, EVER, guaranteed, as we hate it just as much as you do
- No unsightly store pricing stickers on used items whenever possible; if a used item comes to us with a price sticker on it, we'll do our best to remove it
- You get to pick the condition you want of every item we carry, Acceptable, Good, Very Good, Like New, or New (some items may not be available in certain conditions, please see the item's page for details)
- Want to make your game only , accessory only, or system only order complete? Simply select to add the manual and box/case on the item page
- Earn points you can spend on other items just for shopping with us (must have created a free account), get even more points by joining our paid membership program, Tide Breaker
- We are run by gamers and our store is for you, the gamer. All employees are required to be active gamers. If we don't know about an item you're interested in, we'll do our best to find out more info for you
- Metacritic and GameRankings scores (where applicable/available) for every game/game bundle we carry
- Pizza and gaming parties for you and your friends (coming soon, must be booked in advance, contact us for more details)
- Cleaning services for all platforms we carry
- NES console repair service and cartridge battery replacement services (for all retro platforms with cartridge batteries)
- Your choice of most shipping methods offered by all three major carriers (UPS, USPS, and FedEx [additional shipping methods available only by phone])
- Educational gaming products such as VTech and Leapster
- Razer Edge and Razer Blade products (Razer Blade coming soon)
- PC and Mac games and accessories
- Books and magazines, both new and retro (new magazines and retro books coming soon)
- Subscription Boxes, get cool random gaming stuff delivered to you each month
- Lots of cool gaming collectibles and apparel, T-Shirts, hats, wallets, figures, and more (hats & wallets coming soon)
- We require signatures for expensive items ($100.00+), giving you peace of mind that your order won't be stolen off your porch or out of your mailbox if you're not home when it's delivered
- Gaming tournaments so you can prove you're the best of the best (coming soon)
- And much more!